About Louis
French version below
Please, feel free to contact me to discuss your project
CRM & ERP Consultant | Salesforce (5+ years) & Odoo (2 years)
I turn CRM and ERP tools into actual business results.
I take on freelance engagements with companies that want to move fast, execute cleanly, and skip the overhead.
What I bring:
- Salesforce implementation and optimization (Sales Cloud, Service Cloud, automatisations, Omnistudio)
- Odoo deployment tailored to SMEs, from finance to operations
- A business-first mindset: I configure what drives value
How I work: I get involved in your challenges, I deliver, I move on. Entrepreneur, not vendor.
Based in Belgium : available on-site and remotely.
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N'hésitez pas à me contacter pour discuter de vos projets
Consultant CRM & ERP | Salesforce (5+ ans) & Odoo (2 ans)
Je transforme des outils CRM et ERP en leviers de croissance concrets.
J'interviens en mission freelance pour des entreprises qui veulent aller vite, bien, et sans se perdre dans la technique.
Ce que j'apporte :
- Implémentation et optimisation Salesforce (Sales Cloud, Service Cloud, automatisations, Omnistudio)
- Déploiement Odoo adapté aux PME, de la compta à la supply chain
Un regard business d'abord : je configure ce qui génère de la valeur, pas ce qui impressionne en démo
Profil : Entrepreneur, pas prestataire. Je m'implique dans vos enjeux, je livre, on avance.
Basé en Belgique : missions sur site et à distance.
French
Native or bilingual
English
Fluent
Can work on-site
Brussels (up to 50km)
Experience
- Growing Real EstateOdoo Functional Lead & ImplementationREAL ESTATEJanuary 2026 - June 2026 (5 months)Brussels, Belgium
- Implemented Odoo POA module and training knowledge base for a Belgian real estate and condominium management company
- Translated complex syndic workflows into clear, structured documentation
- Designed a scalable, modular knowledge architecture with consistent naming conventions and reference datasets
- Enabled real estate owners to log in into a user-friendly portal to communicate with the real estate company.
- Delzelle SASalesforce Functional Lead & ImplementationREAL ESTATEDecember 2025 - Today (8 months)Braine-le-Comte, Belgium
- Delivered a full end-to-end Service Cloud implementation, from data import to go-live documentation with no service interruption.
- Migrated years of customer and property data into a clean structure
- Designed custom Architecture to translate real-world SAV processes
- Working on integrating the tools of the clients into Salesforce to achieve the 360 view of the business
- Made Salesforce relevant to the business owner and their team by giving proper training and support to the end users.
- parking.brusselsBusiness/Functional Analyst & Scrum MasterPUBLIC SECTORJuly 2025 - October 2025 (3 months)Brussels, Belgium
- Salesforce Public Sector Solutions Implementation
- Analysis and implementation ofthe new CRM to enable the administration to receive, handle and monitor cases
- Business SPOC to translate their functional needs into technical solutions in collaboration with the developpers and architect
- Implementation of the full scope from case distribution to agents based on skills
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Education
- Master in Economics and ManagementLouvain School of Management2022Master in Economics and Management
- Bachelor of Economics and ManagementUniversity Catholic of Louvain2020Bachelor of Economics and Management
Certifications
- Platform AdministratorSalesforce2023
- Omnistudio ConsultantSalesforce2023