About Luis
🇬🇧 English 🇮🇪
- I’m an educator and IT professional with over 15 years of experience helping adults build confidence with digital tools, online safety, and learning strategies.
- I currently teach ICT, cybersecurity awareness, digital literacy, and Spanish for the Dublin and Dún Laoghaire ETB (Ireland), working with adult learners and professionals — from beginners to advanced users.
- My background includes roles in data privacy and technical support at IBM, Workday, Barclays, and Coupa Software, plus 15+ years of independent work through ElArteDeLaMemoria.org, where I teach study skills, memory, and attention techniques to thousands of Spanish-speaking learners.
- I blend technical expertise with clear, human communication. I also help “academias de oposiciones” (public exam schools) and other educational centres teach students how to learn more effectively through memory and study strategies.
- Whether you need digital skills training, privacy awareness sessions, or tailored learning materials, I help people learn with clarity, empathy, and confidence.
🇪🇸 Español 🇪🇸
- Soy educador y profesional de TI con más de 15 años de experiencia ayudando a personas adultas a ganar confianza en el uso de herramientas digitales, la seguridad en línea y las estrategias de aprendizaje eficaz.
- Actualmente imparto Informática, Alfabetización Digital, Ciberseguridad y Español en el Dublin and Dún Laoghaire ETB (Irlanda), con personas adultas y profesionales de distintos niveles.
- He trabajado en privacidad de datos y soporte técnico en IBM, Workday, Barclays y Coupa Software, además de más de 15 años de labor independiente en ElArteDeLaMemoria.org, donde enseño técnicas de estudio, memoria y atención a miles de hispanohablantes.
- Aplico un enfoque práctico e inclusivo, que combina experiencia técnica y comunicación clara. También ayudo a academias de oposiciones y centros educativos a enseñar cómo aprender mejor mediante técnicas de memoria y estrategias de estudio.
Spanish
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Dublin and Dún Laoghaire ETB (DDLETB)Adult Education Tutor | ICT, Digital Literacy, Study Skills, and Spanish (EN/ES)EDUCATION AND E-LEARNINGAugust 2024 - Today (1 year and 10 months)Co. Dublin, Ireland• Deliver ICT and digital literacy training in English to adults at different proficiency levels.• Teach Spanish as a second language, along with study skills and memory strategies to enhance learning effectiveness.• Provide cybersecurity awareness sessions tailored to non-technical audiences.• Design inclusive, learner-centred classes for diverse groups, including older adults, neurodivergent learners, people in recovery, and those with intellectual disabilities.
- Coupa SoftwareSenior Technical Support Engineer / Data Privacy ChampionDIGITAL AND ITFebruary 2023 - August 2024 (1 year and 6 months)Co. Dublin, Ireland• Delivered advanced technical support to enterprise clients on integrations, authentication (SSO, SAML, OAuth), and data-security topics.• Served as one of two Privacy Champions for the EMEA region, promoting GDPR-compliant practices and data-protection awareness.• Created internal guides and delivered short knowledge-sharing sessions to help colleagues troubleshoot security issues effectively.• Recognized for clear communication, empathy, and a proactive approach to transferring knowledge between technical and non-technical teams.
- ElArteDeLaMemoria.org — Ireland / Spain (Remote)Learning Consultant & FounderEDUCATION AND E-LEARNINGJune 2007 - Today (19 years)Co. Dublin, Ireland• Founded and managed a long-term educational project focused on improving study skills, memory, and attention for adults and students.• Designed and delivered workshops, online courses, and one-to-one coaching in Spanish, helping learners strengthen focus, retention, and confidence.• Produced digital learning materials — including ebooks, articles, podcasts, and videos — reaching thousands of learners over 15+ years.• Applied neuroscience-based techniques and adult learning principles to foster self-directed, effective study habits.
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Education
- Computer Science Technical Engineer - Ordinary Bachelor DegreeUniversidad Complutense de Madrid (Spain)2001Technical Engineer - Ordinary Bachelor Degree
- Postgraduate Degree, Postgraduate Certificate in EducationUniversidad de Murcia2008Postgraduate Degree, Postgraduate Certificate in Education
Certifications
- CISSP (Certified Information Systems Security Professional)ISC2 or (ISC)²2022
- Certificate of Cloud Security Knowledge v.4Cloud Security Alliance2022