Description

Hello,

You need someone who takes full ownership from day one. Not just tracking tasks, but driving delivery, managing risk, and keeping stakeholders aligned from kickoff to go-live.

With 15+ years delivering complex IT programs at huge enterprise IT companies and clients sector organizations across Europe and LATAM, I bring a track record you can rely on.

I specialize in Project management, program management and services. Moreover end-to-end SAP implementations, digital transformation programs, AI/automation initiatives, and managed services. I lead cross-functional teams of up to 60 people, coordinate multiple vendors, and manage multimillion-euro budgets with full financial governance and executive reporting.

What sets me apart is the fact I'm able to combine structured delivery discipline with pragmatic leadership. I work effectively in regulated environments (banking, pharma, public sector, telecom, Insurance and etc), managing risk, compliance (GDPR, ISOs), and controlled change in high-stakes contexts. I translate delivery complexity into clear KPIs and business-ready reporting that executives actually use.

Certifications: PMP®, ITIL®, PSM1®, SAP Activate Project Manager

Delivery models: Waterfall, Agile (Scrum), Hybrid

Typical engagements: program delivery (full lifecycle), IT digital transformation, PMO setup and governance, infrastructure and operations management, 24x7 managed services.

I work remote but can travel when needed, cover European and American time zones, and I am fluent in English, Spanish, and Portuguese. Ideal for international and cross-regional programs.

Let's talk about how I can keep your program on track.

Languages

English
Fluent
Spanish
Fluent
Portuguese
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Plexus - Client AEAD (Public Sector)
Senior Project Manager
DIGITAL AND IT
July 2025 - January 2026 (6 months)
• • Lead end-to-end delivery of the Service Catalogue implementation within a Professional Services engagement, owning planning, execution, governance, and client reporting.
• • Act as primary client interface, managing senior stakeholders and coordinating cross-functional delivery teams (applications, infrastructure, hosting, and operations).
• • Drive governance routines including weekly delivery forums, executive steering committees, risk and dependency management, and formal status reporting.
• • Manage delivery in security-controlled public sector environments, ensuring compliance with access controls, change management, and operational readiness.
• • Coordinate infrastructure-dependent initiatives supporting public service platforms, ensuring platform stability, capacity planning, and controlled releases.
Change and Transformation Management IT Service Management Risk Management Project Management Microsoft Project
Plexus
Senior Project / Support & Delivery Manager
TECH
June 2023 - March 2026 (2 years and 9 months)
Brissago, TI, Switzerland
• • Managed multiple concurrent external client deliveries within a consultancy model, covering software development, mobile implementations, and 24x7 production support services.
• • Responsible for a Vulnerabilities solving for a Portuguese client.
• • Served as client focal point for Santander Portugal, UK, and PagoNxt, managing expectations, delivery commitments, and escalation paths.
• • Led delivery teams of up to 30 resources, combining Agile (Scrum) and ITIL-based service management practices.
• • Accountable for incident, problem, and change management across security-sensitive banking platforms, ensuring SLA compliance and service continuity.
• • Delivered backend (Java, APIs) and frontend (Angular/JavaScript) projects, including planning, resourcing, milestones, and go-live stabilization.
• • Redesigned support and operational processes (Incident, Major Incident, Problem, Change, SLA/KPI frameworks) to improve service quality and audit readiness
Netcity
Head of Project Management Office & Programs
January 2023 - February 2024 (1 year and 1 month)
Mexico City, DF, Mexico
• • Head of Program / Project & Project Management Office Strategic Planning and Alignment, Governance and Standards, Portfolio Management, Resource Management, People Management (PMs, Tech Team, Vendors.), Risk and Issue Management, Stakeholder Engagement and Communication, Performance Monitoring and Reporting, Continuous Improvement and Training, Budgeting and Financial Oversight, Change Management.
• • Provided executive oversight of programs where infrastructure availability and operational constraints were critical to delivery success.