About Mariam
English
Native or bilingual
Experience
- Queens Traditional Spa,Owner / ManagerFASHION AND COSMETICSOctober 2020 - Today (5 years and 8 months)Ilorin, Kwara, Nigeria• ● Successfully managed and grew a beauty and wellness spa, achieving a 180% increase in annual profit within the first year and over 320% growth in five years through effective marketing, customer retention, and service improvement.• ● Increased the brand's organic Instagram following from 182 to 1,500 in three years by implementing engaging content strategies and personalized customer interaction.• ● Oversaw daily operations, staff coordination, and client satisfaction to maintain consistent business growth and a strong community reputation.• ● Handled business administration tasks such as record keeping, inventory management, and payments.• ● Provided personalized client support and resolved issues to ensure customer satisfaction.• ● Developed marketing strategies and maintained strong client relationships, resulting in repeat business.
- Femtech Information Technology Training InstituteOffice Clerk (Intern)October 2024 - April 2025 (6 months)• ● Maintained accurate digital and physical records using Microsoft Office applications.• ● Assisted IT instructors with training logistics and basic computer troubleshooting.
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Education
- ISC² Certified in Cybersecurity (CC)ISC²2025ISC² Certified in Cybersecurity (CC)
- AWS Certified Cloud Practitioner (AWS CCP)Amazon Web Services2025AWS Certified Cloud Practitioner (AWS CCP)
Certifications
- Certified in CybersecurityISC22025