About Mark
French
Native or bilingual
English
Native or bilingual
Dutch
Native or bilingual
German
Conversational
Experience
- Aptea.beOwnerSeptember 2010 - Today (15 years and 9 months)BelgiumSince 2020, various consulting, counselling and support services for SME's, with a special focus on Digitalization projects (CRM, POS, ERP, HR, Finance, Marketing).
- Opinum S.A.Owner, Head Of Operations & Customer SuccessNovember 2014 - March 2020 (5 years and 4 months)Braine l'AlleudOpinum's Data Hub is a secured Cloud-based platform that allows energy and environmental actors to centralise, enhance, analyse, and visualize their data. The Data Hub is designed specifically for energy and environmental actors, it includes built-in industry-standard rules, capabilities, and analytics, which enable clients to exploit their data more precisely, quickly, and securely. Head of Operations and of Customer Success: * Management of internal operations (HR, Finance, Administration, Systems) * Lead nurturing and CRM lifecycle automations * Customer success, from strategic implementation evaluation, to onboarding and client support * Lead of the Solution Delivery Team
- Decision ExpertsManaging PartnerMarch 2010 - March 2014 (4 years)Brussels, Brussels Region, Belgium, Los Angeles, SwitzerlandDecision Experts is an international partnership of management consultants based in Brussels and Geneva. We combine years of academic and business experience across organizations and geographies. We encourage the decision-making processes by providing frameworks and tools to address complex strategic, management and operational issues. We offer services to public institutions, non-governmental organizations and leading businesses in various industries and geographies, with a special focus on the pharmaceutical and biotech sectors. Special focus on delivering IT projects accross Europe and the United States.
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Education
- Bachelor of Business Administration (BBA)Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC', Bruxelles1998
Certifications
- PMIProject Management Institute2008