About Maya
English
Native or bilingual
Experience
- Alliance for Better CareAdministrative AssistantJune 2021 - April 2022 (10 months)Crawley, United Kingdom- Managed ID checks, medical records, and patient flow to ensure the COVID-19 vaccine rollout ran smoothly across three sites.- Helped control patient queues during busy days, making sure everything stayed safe and organised for 500 patients.- Worked with medical staff and site managers to improve daily operations and focus on patient care.
- HSM GlobalBusiness Improvement AnalystMay 2022 - September 2022 (4 months)Horsham, United Kingdom- Reviewed operations, processes, and finances across five departments to make business recommendations.- Created a 30-page report using SWOT and PESTLE to provide insights for management and stakeholders.- Helped improve long-term planning by creating an economic forecast to identify growth and risks.
- Impact CultureFounder AssociateFebruary 2025 - Today (1 year and 4 months)- Process Improvement: supporting streamlined workflows for maximum efficiency.- CRM Management: enhancing customer relationship processes and data organisation.- Content Creation: crafting compelling content for social media and marketing.
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Education
- MSc Strategic Entrepreneruship & InnovationKings College London2023Grade: Merit, Thesis: Distinction
- BA (Hons) Business ManagementUniversity of Winchester2022Grade: 1st Class Honours, Dissertation: Distinction