Michael D.

Reported directly to CHRO, led 100-person team (1/3rd total HR)

• ● Turned around HR contact center after engagement risk analysis (70 HC); raised SLA adherence from 80-85% to 93%, cut absenteeism to 3-year low, launched tech-first plan targeting 10-12 FTE efficiency gains

• ● Stabilized interim management, improving quality and securing €3M rEBIT gains through cost renegotiation

• ● Revamped internal truck driving school boosting output +75% year 1, +40% year 2, no added headcount

• ● Spearheaded redesign working time for 900 truck drivers, unlocking €Xmio productivity gains

Reported directly to CEO, supported ExCom, Board on major files; ExCom observer; bpost Bank Board observer

• ● Partnered with CEO and executive team to set and drive cross-functional priorities across operations, logistics, and retail; owned board-level preparation and execution

• ● Led vision, negotiation and execution of bpost Bank joint-venture exit, future-proofing bpost retail network

• ● Designed and facilitated in 2-day Board strategic offsite, setting cross-group vision and strategic priorities

• ● Co-leadership of Young bpost (<35yo); built community through live and virtual events for emerging talent

advising clients in strategy and transformation, primarily in regulated industries

• ● Designed €300M divestment strategy for pharma BU, shaping board decisions across 30+ markets

• ● Developed 5-year strategic vision for €60B high-tech firm; aligned with CEO-1 of 3 different business units responsible for >80% of group revenue and EBIT

• ● Delivered €42M in procurement savings for PE-backed car leasing firm via investor aligned value capture program

• ● Helped €10B industrial launch internal incubator to vet ideas, run ideation, and select a winning concept with strong growth potential