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Nora GoerneNG

Nora Goerne

UX Consultant, Service Designer & Trainer (IAAP)

€650/day
Ghent, BE
3-7 years

Average response time: 1 hour

About Nora

I'm a strategic UX designer and user researcher passionate about creative problem-solving and creating outstanding human-centered experiences guided by research and business needs.
My expertise lies in accessibility and inclusive design and I’m certified by the International Association of Accessibility Professionals (IAAP-CPACC).
Due to my background as a teacher and learning experience designer, I love to coach and share my knowledge. With almost 10 years of teaching experience, I know how to tailor my trainings to the individual needs of the participants and inspire them.
As a polyglot, I thrive in international, multilingual environments and I’m comfortable working in English, Dutch, French, German, and Portuguese.
  • German

    Native or bilingual

  • English

    Native or bilingual

  • Portuguese

    Fluent

  • Dutch

    Fluent

  • French

    Fluent

  • Spanish

    Conversational

Can work on-site
Ghent (up to 50km), Brussels (up to 50km)

Experience

  • Good Egg
    UX Consultant
    DIGITAL AND IT
    June 2019 - Today (7 years)
    Providing UX design and research-related services.
    User Experience Design User Research User Testing Surveys Personas Customer Journey User interview Service design
  • Eleven Ways
    Inclusive UX Designer & Researcher
    TECH
    July 2023 - Today (2 years and 11 months)
    UX design & research
    — DigiEduHack: Conducted a 1:1 remote usability test
    Training
    — FPS BOSA: Gave two trainings "introduction to accessibility" and "accessibility for web editors"
    Accessibility consultancy
    — FPS BOSA: Conducted EN 301 549 accessibility audits for various public websites and apps
    — ING: Conducted EN 301 549 accessibility audit and consulting on accessibility champion program
    — Inter/Comeos: Performed accessibility assessment of various e-commerce websites
    Accessibility User Testing WCAG Consulting
  • Robo Wunderkind
    UX Designer & Researcher
    EDUCATION AND E-LEARNING
    September 2021 - June 2022 (10 months)
    remote
    Led UX research efforts for a B2E pilot project (contextual inquiry, surveys, personas, workshops, wireframes, testing).
    User Research User Interviews Surveys Personas Customer Journey Contextual inquiry Diary study

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Education

  • UX Design Career Track
    Springboard
    2020
    Intensive expert-curated, mentor-led online course, with 350+ hours to master UX research and design concepts through hands-on learning experiences as well as an industry design internship.
  • MA in Comparative Cultural Studies
    University of Lisbon
    2016

Certifications

Skill set

Categories