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Olga KangabeOK

Olga Kangabe

Business Analyst | Product manager

€650/day
Bruxelles, BE
8-15 years

Average response time: 1 hour

About Olga

Business & Process Analyst with 10 years of experience across finance, healthcare, and digital transformation projects.

I help organizations cut through operational complexity — mapping what's broken, designing what should replace it, and making sure it actually gets implemented.

What I bring to your project:
End-to-end process analysis and documentation
Requirements gathering aligned with your business reality, not a generic template
A structured delivery in 3 phases: Diagnostic → Co-design → Implementation support

I've worked with teams and across regulated industries where process clarity directly impacts performance and compliance. If your operations are running on informal processes, outdated workflows, or tools that don't talk to each other — that's exactly where I work best.
  • French

    Native or bilingual

  • English

    Native or bilingual

  • Dutch

    Conversational

Can work on-site
Bruxelles (up to 50km)

Experience

  • Public Institution - Inami / Riziv
    Business Analyst
    HEALTH AND WELLNESS
    January 2024 - Today (2 years and 5 months)
    Bruxelles, Belgium
    • Medical Nomenclature Reform (conceptual data modelling, process mapping)
    • Mail Service Outsourcing (process analysis & business requirements gathering)
    • Document Management System (document archiving process modelling)
    • SAMv2 – Unique Medication Database in Belgium (business rules analysis & management)
    Azure DevOps Business analysis Design Thinking RFC Scrum
  • BNP Paribas Cardif
    Business Analyst | Project lead
    BANKING AND INSURANCE
    April 2019 - November 2023 (4 years and 7 months)
    Brussels, Belgium
    • Content Management System (CMS) for a website (process mapping, requirements gathering, marketing & lead management optimisation)
    • Automated Payment Processing System (payment flow analysis, internal controls, business requirements)
    • Data Visualization – Power BI / Data Warehouse (reporting requirements, stakeholder analysis, cost reduction)
    • Data Protection Workflow (GDPR compliance mapping, process design, solution design)
    • Customized CRM System – B2C (requirements gathering, customer engagement optimisation, operational efficiency)
    SQL product discovery GDPR Microsoft Power BI Modélisation de processus
  • Adneom
    Business Analyst consultant @ Belfius bank Brussels
    BANKING AND INSURANCE
    August 2018 - March 2019 (7 months)
    • Digital Investment Platform for investment (functional & non-functional requirements, UAT test plans, investment workflow analysis)
    • Adobe Analytics Implementation (user behaviour metrics, platform performance analysis)
    primary market Business analysis Scrum

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Education

  • Master of Applied Science
    Université catholique de Louvain
    2011
    Bachelor & Master, Applied Economics
  • Master of Finance
    Université Saint Louis
    2016
    Advanced Master, Financial Risk Management

Certifications

  • Scrum master
    The Knowledge Academy
    2023
  • Prince 2
    The Knowledge Academy
    2017

Skill set (25)

Categories