Description

Strategic Programme Manager with 8+ years' experience delivering global business transformation, generating >£400m revenue growth. Expertise in translating business strategy into reality by leading cross-functional teams through impactful, iterative change. Proven in directing complex programmes (Global GTM, operational expansions, digital transformation and bridging the gap between technical and business). Proud dyslexic thinker leveraging creativity and problem-solving to drive innovation.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Manchester (up to 50km), London (up to 50km)

IRIS Software Group
Programme Manager | Global Growth & Transformation
TECH
December 2020 - May 2025 (4 years and 5 months)
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Directed delivery of £63M+ ROI against strategic goals by leading complex global initiatives (UK, US, Canada). Shaped and executed strategy despite market dynamics, achieving revenue growth, international expansion, M&A integration, and operational excellence. Promoted within 4 months; now directing programmes contributing significantly to global enterprise value.

Orchestrated Global Expansion & Doubled Americas revenue ($10M+/6 months): Through development and execution of strategic go-to-market plans for 4 SaaS products (Digital & Sales Led) across the complex and US / Canadian markets.

Pioneered IRIS' first Partner Sales Channel, generating £1M+/month then expanded it, Globally.

Delivered the Global Operational Transformation projected to achieve a 20% increase in orders revenue this fiscal year: Directed a data-driven redesign of organisational structure and go-to-market strategies (including all US / Canadian acquired brands), within 2 months. Including global, roll out of new ideal customer profiles (ICPs).

Generated £500k in 1.5 months through Revenue Growth Initiatives: Achieved £500k revenue in 1.5 months (7 projects) under pressure to address orders budget deficits. Implemented product rebranding, SaaS enhancements for End Of Life Products for Q4

Developed a Digital E-Commerce Journey: New digital journey for 10 low-touch products introducing ARR revenue and negating the need for high cost staff involvement in transactional product sales.
IRIS Software Group
Project Manager | Commercial Programme Lead
TECH
September 2020 - December 2020 (3 months)
Manchester, UK
Recruited to revamp the UK Commercial Operation facing challenges (10+ disparate CRMs, severe data issues, rapid acquisitions).

Established new Change Management function: Built function from ground-up, recruited BAs/PMs, formed cross-discipline teams; established business priority, orchestrated audits to understand pain and opportunity defining initial change roadmap; exceeded VCP & strategic goals for FY21.

Operational Efficiency Improved, sales admin 60%→20%): Initiated CRM consolidation, resolved technical challenges to enable Salesforce/CPQ implementation.

Secured >£220K annual savings & moved the business forward to single sources of data/systems truth: Achieved savings via legacy system decommissioning; oversaw migration (products, accounts, data) to Salesforce; optimised Salesforce for data/cases/leads.
Verastar
Project Manager | Strategic Transformation
ENERGY AND UTILITIES
February 2019 - August 2020 (1 year and 6 months)
Manchester, UK
Governed £350M ROI strategic change portfolio (Energy, Telecoms, Water, Gas), driving transformation and revenue growth in demanding, regulated sectors; consistently delivering on time and to budget.

Guided a team of analysts using the DMAIC approach to propose project gaps, scope, and solution options to deliver value

Accelerated Partner Revenue Growth by 200% : Achieved £150M revenue in 12 months by leading a complex change programme (sales/operations). Took all key processes from manual to automated. Built a quality UI / quoting platform with a third-party provider.

Developed Digital / Commercial Scale-Up Plan: Orchestrated a marketing scale-up plan for Partners, including proof of concept trial for new partner platform & AI networking. Influenced robust policy decisions and maintained alignment in the executive board through communicating complex analysis in a digestible manner.

Chaired Crisis Response & Digital Transformation: Personally commended by PwC for leadership during COVID crisis. Navigated extreme time pressure and regulatory demands.

Deployed AI/CRM Changes: Managed teams implementing AI/CRM changes and automating processes for mass data collection (500k+ customers) within one month.

Ensured Financial Recovery of over 70% debt: With massive growth comes debt, further strategised solutions that led to 70% recovery of the total outstanding debt from partners in 2 months.

Executed Complex M&A Strategy: Managed high-pressure integration of 7 acquisitions (2 full, 5 customer base) ensuring rigorous due diligence and smooth transitions. Controlling heads of terms / due diligence delivery, Customer / Systems/ Data / Communications alignment to The Group along with managing rebranding, external communications, and sunsetting the legacy network.