Othman D.

Actively managing a self-directed cryptocurrency investment portfolio across DeFi protocols, staking strategies, and spot markets — ongoing since 2020.

– Supported management in long-term sales development planning and objective-setting.

– Provided structured reports based on customer communication and company strategy.

– Delivered forecast information to support long-term budget planning.

CUSTOMER RELATIONSHIP MANAGEMENT

– Developed and maintained customer business relationships across OEM accounts.

– Ensured contract terms were agreed, documented, and followed.

– Managed daily customer requests and represented their interests internally.

– Recorded meetings, tracked customer information, and communicated updates across departments.

– Informed customers on AISIN current and future product portfolio.

NEW BUSINESS DEVELOPMENT & KEY ACCOUNT MANAGEMENT

– Generated new business opportunities in line with the sales strategy.

– Developed and presented product and technical proposals to customers.

– Managed contract review and costing processes; negotiated terms and conditions.

– Managed commercial requirements for products in production, including pricing, logistics, and quality issues.

– Maintained and updated customer pricelists.

PROJECT & QUALITY MANAGEMENT

– Managed project meetings with the company factory and coordinated customer projects end-to-end.

– Coordinated engineering and process changes between customer and factory.

– Managed audits and supported compliance with IATF standards.

ACCOUNT MANAGEMENT — MASS MARKET, HEALTH FOOD TRADE & E-COMMERCE

– Attended customer meetings, managed preparation and follow-up.– Managed retail relationships and yearly trade agreements on sales budget and targets.– Managed sales value and sales spend; influenced profitability through price setting, product mix, customer mix,

and transport/warehousing levers.

PROMOTIONAL PLANNING & EXECUTION– Set up and executed account plans; implemented in-store promotional activity.– Calculated ROI on promotional activities and applied learnings as best practice for future campaigns.– Managed trade spend tracking and POS installation.

REPORTING & ADMINISTRATION– Produced meeting reports and maintained action tracking across accounts.