Name: Program Manager - Digital Transformation
Price: 700 EUR
Availability: InStock

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

EVS Broadcast
Program Manager - ViaPortal Transformation
October 2023 - July 2025 (1 year and 9 months)
Leading the strategic transformation of EVS's customer digital experience through the ViaPortal ecosystem enhancement program
• • Orchestrated the integration of Download Area and Documentation Portal, saving €150K annually while improving customer experience
• • Managed 5 concurrent workstreams including Via Licenses module, Keycloak authentication migration, and UI/UX redesign
• • Led cross-functional teams across CDT, CXT, M&S, and R&D departments to deliver unified customer portal
• • Implemented phased go-live strategy for 6,000+ global users across EMEA, Americas, and APAC regions
• • Established governance framework and KPIs resulting in improved customer satisfaction metrics
• • Coordinated with 40+ stakeholders including C-suite executives to align business and technical requirements
• • Championed AI integration opportunities within the portal ecosystem for enhanced user experience
Axepta
Senior Program Manager - Carveout Program
September 2022 - December 2023 (1 year and 3 months)
• • Managed multi-million euro portfolio migration affecting thousands of merchant accounts across Europe
• • Coordinated 50+ stakeholders across technical, legal, and business teams
• • Developed comprehensive transition plans ensuring minimal disruption to merchant services
• • Established risk mitigation strategies and communication frameworks for complex organizational change
SESAR Deployment Manager
Director of IT Operations
July 2016 - September 2022 (6 years and 2 months)
Directed IT operations for the organization coordinating Europe's air traffic management infrastructure upgrade
• • Built and deployed mature Azure cloud environment supporting critical aviation infrastructure
• • Implemented RPA and intelligent automation solutions saving 2,000+ manual hours annually
• • Led digital transformation initiative improving operational efficiency by 40%
• • Established IT governance framework and service management best practices
• • Managed €800K+ annual IT budget while reducing operational costs by 30%
Entrepreneurial