Description

I turn complex transformations into structured, human-centred delivery - on time, across cultures, and at scale. 25+ years leading digital change, capability building, and programme coordination for global organisations and NGOs. From rolling out enterprise tools across 3,200 stores in 110 countries to designing education programmes for displaced youth in Athens - I adapt fast and deliver.

Multilingual (EN/FR/SL/IT), CSPO & PROSCI certified. Brussels-based, available internationally and remotely.

Languages

English
Native or bilingual
French
Native or bilingual
Italian
Conversational
German
Conversational
Dutch
Basic
Slovenian
Native or bilingual

Workplace preferences

Can work on-site

Brussels (up to 50km)

Centre Habibi
Educational Programme Coordinator & ESL Trainer
January 2024 - Today (2 years and 5 months)
Athens, Greece
Field-based humanitarian education work with unaccompanied refugee minors in a highly unstable migration context.
Levi Strauss & Co. Europe
Product Owner (Digital Transformation & Operations)
January 2022 - January 2024 (2 years)
Brussels, Belgium
• • Acted as bridge between business, IT, and operational teams in a global organization
• • Owned product vision, roadmap, and backlog aligned with operational and user needs
• • Led cross-functional agile teams to deliver continuous improvements and digital solutions
• • Managed process optimization initiatives, automation, and workflow redesign
• • Oversaw system integrations and data migration in complex environments
• • Strengthened governance and coordination mechanisms across teams
• • Supported adoption of digital tools through structured change management
Levi Strauss & Co BE
Business Analyst
RETAIL (LARGE RETAILERS)
January 2019 - January 2022 (3 years)
• • Conducted business and operational analysis to improve efficiency in complex omnichannel environments
• • Acted as interface between business units, IT, and supply chain stakeholders
• • Gathered and translated operational needs into functional requirements
• • Mapped and optimized end-to-end business processes (BPMN)
• • Produced analytical reporting for operational and strategic decision-making
• • Supported system implementations and cross-functional integration efforts
• • Contributed to digital visibility and engagement initiatives (SEO, store ecosystem optimization)

Key impact:
• • Improved operational efficiency through structured process optimization
• • Successfully supported system rollouts with minimal disruption to operations
• • Developed documentation and training materials supporting user adoption
• • Implemented Vendor-Managed Inventory (VMI), reducing stockouts and improving forecasting accuracy
• • Strengthened omnichannel operations from distribution to retail touchpoints