Description

Test Lead with 15 years of experience delivering QA and UAT leadership across large-scale Dynamics 365 Customer Service and CRM transformation programmes. Proven ability to define and implement test strategies, lead UAT phases, and manage stakeholder relationships to ensure quality outcomes. Hands-on expertise in Azure DevOps, CI/CD, and automation frameworks. ISTQB BCS Certified Tester Foundation Level (CTFL).

Dynamics 365 Customer Service / CRM / Sales / Customer Engagement

• UAT Leadership & Stakeholder Management

• Test Strategy, Planning & Execution

• Azure DevOps / TFS / Jira

• Defect Management & QA Governance

• Public Sector Digital Transformation

• Financial Services

• Agile (Scrum) & Waterfall Delivery Models

• CI/CD Integration Testing

• Team Leadership & Off-shore Coordination

• Automation Testing (EasyRepro Framework)

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

MpowerUp Consulting Ltd
**Test Lead
PRIVATE EQUITY
April 2024 - October 2024 (6 months)
• Defined and executed test strategy and plans for Dynamics 365 and Power Platform-based Work Management solutions.
• Delivered functional, integration, smoke, and regression testing, ensuring product quality across sprints.
• Mentored offshore QA team on testing standards, documentation, and UAT processes.
• Drove defect prevention and quality improvements through proactive stakeholder collaboration.
Dynamics 365 System integration testing Power Apps Microsoft Power BI Reporting
Node4
**Test Consultant
PUBLIC SECTOR
March 2025 - July 2025 (4 months)
• Led QA and testing for Phase 2 of Hertfordshire County Council's Digital Transformation (Dynamics 365 Customer Service) programme.
• Portal, and system integration testing (SIT), ensuring functional alignment and quality across multiple releases.
• Managed defect lifecycle using Azure DevOps, collaborating with developers and business analysts for rapid resolution.
• Produced detailed QA reports and dashboards for senior stakeholders.
System integration testing Scrum Dynamics 365 Azure DevOps Power Automate
Jersey Financial Services Commission**
**Test Manager / Lead
PUBLIC SECTOR
February 2021 - October 2023 (2 years and 8 months)
• Led test delivery for multiple projects including Supervision Business Transformation and Registry System Upgrade.
• Defined test strategy, QA framework, and reporting standards to ensure delivery quality.
• Managed UAT – developed user journeys, provided demonstrations, guided testers, and gathered feedback.
• Administered Azure DevOps for test management, defect tracking, and progress reporting.
• Reported QA metrics to senior stakeholders, ensuring traceability and test coverage.
UAT Azure Devops administration QA framework Test strategy Dynamics 365

Check out Pushyami's experience

Be the first to recommend Pushyami

Help this freelancer shine by sharing your experience working together.

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

Baptiste Duhen

Fullstack developer

4.6

(4)

Amed Hamou

Senior Lead Developer

(2)

Audrey Champion

Web developer

4.3

(3)

Signup to reveal

Bachelor of Engineering
Jawaharlal Nehru Technological University
Bachelor of Engineering
ISTQB BCS Certified Tester Foundation Level (CTFL)
ISTQB BCS Certified Tester Foundation Level (CTFL)

QA Tester

Pushyami A.

**Test Consultant - D365

About Pushyami

Experience

Recommendations

These freelancer profiles also match your criteria

Education

Skill set

Categories