You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Malt welcome

Welcome to Raphael's freelance profile!

Malt gives you access to the best freelancers for your projects. Contact Raphael to discuss your project or search for other freelancer profiles on Malt.

Raphael Thys UX architect, Product owner, Service designerRT

Raphael Thys

UX architect, Product owner, Service designer
2 recommendations
  • Suggested rate
    €750 / day
  • Experience8-15 years
  • Response rate100%
  • Response time4 hours
The project will begin once you accept Raphael's quote.
Location and workplace preferences
Location
Lasne, Belgium
Can work on-site at your office in
  • and around Lasne (up to 50km)
  • and around Bruxelles (up to 10km)
  • and around Namur (up to 30km)
Verifications

Freelancer code of conduct signed

Read the Malt code of conduct
Verified email
Languages
Check out languages spoken by Raphael
Categories
These freelancer profiles also match your search criteria
Agatha FrydrychAF

Agatha Frydrych

Backend Java Software Engineer

Baptiste DuhenBD

Baptiste Duhen

Fullstack developer

Amed HamouAH

Amed Hamou

Senior Lead Developer

Audrey ChampionAC

Audrey Champion

Web developer

Signup to reveal
Skill set
Industry fields of expertise
Public Sector
Rail and Public transport
Large Retailers
Digital and IT Services
Telecommunications
Raphael in a few words
With 24 years of experience in the digital field, I have gained a wide and deep experience in numerous digital projects, organisations and teams with a strong focus on web, applications and complexity.

Meeting users' goals while understanding the job they want to achieve, while reaching business objectives, my focus is on quality software, that can be easily maintained without building debt and legacy within the organisation. I trained myself constanly (and still do), I obtained a certification in UX at NNg (USA).
●Service design
● User experience
● Information architecture
● Customer Journey and experience
● Large and complex apps
● Technology creative
● Understanding both
business and technical layers
● Design Ops
● Enthuisiast and playful
● Social player, team enabler
● Pragmatic
● Kind and benevolant
Experience
  • IRISnet
    Product Owner, user experience architect
    TELECOMMUNICATIONS
    January 2018 - Today (7 years and 4 months)
    Brussels, Belgium
    Managing digital assets : Customer self servicing portal and internal users portal using same back-ends but with distinct user experience. From vision to implementation : For the customer sel servicing In charge of aligning the stakeholders, sharing the vision, defining the roadmap with the steerco. Definition of the Business requirements, functional analysis, user flows, wireframes, non functional specifications, lean UX approach. Monitoring improvements, quality and acceptance, delivery, communication and trainings.
    product owner Evangélisation Stakeholder Management User Experience Design user story Customer Journey user flow user journey Service Design user stories UX Research Audit UX Spécifications fonctionnelles Functional testing UX Product roadmap Vision produit
  • IHECS
    Guest Teacher - User experience
    EDUCATION & E-LEARNING
    September 2018 - Today (6 years and 8 months)
    Master advertising 2d year - webvertising
    User Experience Public Speaking Teaching User Experience Design
  • The Beyonders
    PRAGMATIC OPTIMIST
    CONSULTING & AUDITS
    April 2017 - Today (8 years and 1 month)
    Brussels, Belgium
2 recommendations
SP
TV

Sophie Pochet and 1 other person have recommended Raphael

Sophie PochetSP
Sophie Pochet
Ihecs
17/5/2022
Excellent professeur tant dans le contenu transmis que dans la pédagogie adoptée. Capable de transmettre un savoir concret ET critique, réflexif.
Thibaut Van SpaandonckTV
Thibaut Van Spaandonck
The Beyonders
16/5/2022
Collaborating with Raphaël on the IRISnet projects has been a real pleasure. It's not often that you find highly passionnate, multi-talented people like him: he was the main driving force that led to the start of several, high-impact projects (MyIRISnet + MyMonitoring), assembled a team of highly skilled people, set the vision for the products, also acted as project manager and tester. Additionally, during this time, he was hosting weekly evening shows on his Twitch channel to discuss future-related topics with thought leaders about the subject. Highly recommended!
Education
  • Information Architecture, User Experience Strategy, Ux monitoring, Design for complexity, Usability Week
    NIELSEN NORMAN GROUP
    2012
    Information Architecture, User Experience Strategy, Ux monitoring, Design for complexity, Usability Week
  • Training, Axure, Wireframes
    Axperts
    2011
    Training, Axure, Wireframes
  • Licence, Communications
    Institut des Hautes Etudes en Communications Sociales
    1998
    Licence, Communications
  • Secondaire Supérieur, Arts Graphiques et Image de Synthèse
    Institut des Arts et Techniques Appliquées
    1994
    Secondaire Supérieur, Arts Graphiques et Image de Synthèse
Certifications
  • User experience
    NNg
    2016
    https://www.nngroup.com/ux-certification/
    Information Architecture Usability for complex applications UX Strategy Navigation systems usability Social media UX Usability Standards User Research Persuasive design UX KPIs