Description

• 9 years of IT experience in Quality Assurance including 1 year of project management.

• Immaculate hands-on experience in test execution, defect management, deliverables, project prioritization, team management, report generation, task delegation etc.

• End to end knowledge of multiple CRM applications, order provision systems and billing systems used in telecom industry.

• Have excellent knowledge of Telecom domain-OSS/BSS and telecom products (Enterprise, Consumer and Mobile).

• Extensively involved in Software Testing Life Cycle (STLC)), Automation (Selenium), functional, integration, regression, system, Black Box, Sanity, E2E, CST, and user acceptance testing.

• In-depth knowledge of rating and billing systems like BSCS and CBCM.

• Understanding and experience in Agile Methodology

• Have worked on multiple migration and transformation project which includes billing system migration for enterprises products from CBCM to BSCS.

• Extensive knowledge of Defect Management Tool HP QC, JIRA, HP ALM & RQM.

• Deployment/ Pre-Deployment testing on Production environment.

• Basic Java programming knowledge for Selenium scripting.

• A good team player with excellent communication (verbal and written) and interpersonal skills, having displayed leadership acumen by leading a team of spirited individuals for the duration of a module which contributed to the delivery of an error free code.

Languages

English
Native or bilingual
Malayalam
Fluent
Hindi
Fluent

Workplace preferences

Can work on-site

Dubai (up to 50km)

Etisalat (AE)
Expert Test Engineer
TELECOMMUNICATIONS
September 2019 - Today (6 years and 8 months)
Dubai, United Arab Emirates
Management Activity:
• Requirement analysis, effort estimation, creating Project Plan for commercial releases along with Test Plan and allocation of project based on project priority and complexity.
• Sending daily project status report and attending meeting with management to discuss on the progress.
• Report generation and follow-up with teams on day to activity and ensuring all the tasks are completed withing SLA.

Regression:
• Regression TC Planning and execution based on release date.
• Including and removing TC from regression suites based on new requirement and changes in production.

Solution analysis:
• Analyzing the solution and configuration changes suggested by solution team based on current behavior of the product.
• Suggesting changes and challenged to solution team for the same to be addressed by development team.
• Solution analysis to understand the impacted systems and criticality of the project.

Test Planning & Test case creation:
• Based on the solution analysis testing scope and coverage need to be determined and approved by business and product owners.
• To determine the efforts and providing estimation for the project.
• To create test cases based on solution document shared and agreed scope of testing.

Rating and Billing:
Identifying and testing test cases which has rating and billing impact.
Verify in rating in BSCS data base and order fulfillment logs to identify any issues in earlier stages or testing (Before Invoice generation).

New requirement testing:
• Testing new requirement (New Products) or scope which is received from solution team on continuous basis.
• Providing KT and assisting business testing team (UAT) for the new requirements which is validated in QA.
• Providing support to UAT team for script execution, environment related issue and initial level of defect analysis.
• Supporting development in configuring new changes in UAT environment which would be either part of defect fix or new requirement.
Vodafone Shared service India
Senior Software Engineer
TELECOMMUNICATIONS
March 2017 - September 2019 (2 years and 6 months)
Pune, India
Automation Testing:
• Worked on SKDF tool for selenium automation.
• Creating test suits in Selenium and modifying existing scripts (Java).
• Automating new test cases and scenarios based on new requirement.
• Execution of test scenarios by providing data in Excel.
• Working with TestNG, Selenium IDE & Selenium web drivers.
• Debugging and stabilizing of automation scripts.
• Creation of scripts using .bat file and setting up automation job to accomplish repetitive task, which indirectly saves time and manual intervention.

User Acceptance Testing & Functional Testing:
• Understanding and analyzing documents received from business and BA (Micro, TP, SRI, Configuration Report etc.).
• Understanding over all functionality, new requirement, order creation and provisioning of Postpaid & Prepaid Sim activation along with Fix Line Broadband services.
• Verifying SIM activation, optional service activation, Change Plan, Performing Fruition (Call, SMS, DATA) using physical or virtual devices, Verifying Bill & different statuses of SIM (Activate, inactive, Suspension) for both prepaid, postpaid SIM.
• Performing test on Mobile Application, Tablet applications and WEB applications.
• Developing Test Scenarios, Test Data, Test cases/Scripts and Defect Reporting.
• Track and Prepare the report of testing activities like test results, test coverage, defects discovered and their status.
• Analyzing impact of changes and sharing the analysis with regression team.
• Managed defects to ensure that problems are analyzed, documented, and resolved based on criticality and priority.
• Extensively used SQL scripts/queries for data verification at the backend.
JavaScript PL/SQL SQL Server
TECH MAHINDRA LIMITED
Junior Software Engineer
TELECOMMUNICATIONS
August 2013 - March 2017 (3 years and 6 months)
Pune, India
Regression Testing
• Involved in Executing journeys for various products like Broadband, Feature line, IP Voice Service and Testing PL/SQL packages, procedure, functions.
• Re-modeling / aligning of test cases to avoid redundancies.

Continuous Integration / Acceptance Testing

• Comprehensive knowledge of CST Life Cycle, having thorough understanding of various phases like Socialization call, Test Script writing for new requirements, attending UT demo by BA
• Execution of EIM jobs, IFB file testing for Data Migration.
• Involved in First level of Quality checks which comprises intensive and meticulous CST testing followed by methodical construction of Test Cases
• Assisted BAs and Designers during Show and Tell to Business for high impact Customer relevant changes

E2E Support/ Database Assistance

• IVVT Test Support for E2E Testing which includes data configuration, debugging and resolving E2E issues within minimum time/SLA.
• Participation in Design CFT Calls, Design Test journeys/Cases from user stories/ requirements and to ensure that it satisfies acceptance criteria and enhance quality of Requirements delivered.
• Migration support for 20CN (EcoBB) in Data Migration, Migration Design, EIM Development / Testing & NoT migration (Notification of transfer).