About Sayaka
Japanese
Native or bilingual
English
Fluent
Dutch
Basic
Experience
- FreelanceMarketing ConsultantE-COMMERCEOctober 2020 - Today (5 years and 8 months)Amsterdam, Netherlands- Designing, developing and implementing brand strategy for a short-term and long-term- Developing and implementing a marketing strategy and positioning including analysing a market, identifying a target and a key driver for conversion- Executing, managing and observing a marketing and brand campaign- Planning and executing events to increase the visibility and the awareness of the product- Presenting and proposing a market-in idea for a product maker- Planning and attending trade fairs to promote productsResults:- Increased the impression to 1511% and the click to 667% and decreased the cost to -50% in a month in a digital marketing campaign.- Contributed to the 166.4% increase year-on-year in export value- Delivered a 150% increase in revenue in the Netherlands- Increased the site visitation from 2.5% to 30% in two months- Presented marketing analysis, market insight and brand strategy of Japanese alcohol sake in Europe to Diet members of Japanese government in September 2022- Won a subsidy from National Tax Agency in Japan to promote sake to Europe in July 2022
- Hero GamingHead Of MarketingENTERTAINMENT AND LEISUREOctober 2020 - December 2021 (1 year and 2 months)Malmo, Sweden- Developed data-driven marketing and brand strategies including identifying targets, positioning and messaging and executed them for various products aligned with business objectives.- Developed and executed communication deliverables for ATL and BTL- Developed KPIs for short, middle and long terms to measure, analyse and optimise marketing performance, aligned with business objectives.- Initiated research to identify market opportunities, analyse competitors, understand customer insights and built the value proposition of the products- Organized and led (online) meetings with internal and external stakeholders including product teams to obtain input, create alignment and share information.- Led and educated internal stakeholders about brand positioning and an identified messaging and discussed implementation across customer lifecycle touch-pointsResults:- Increased the interest in and intent to play our games from 4.5% to 58.6% in 3 months.- Realized 400% traffic increase in website visitors and significantly increased conversion rate.- Delivered a 200% increase in revenue in the targeted markets.- Launched the first online casino TV and radio commercials in Japan, working exclusively with the largest casting agency in Japan.- Generated 84K views on YouTube in 4 months after publishing a promotion video.
- Booking.comMarketing Communications ManagerTRAVEL AND TOURISMNovember 2016 - October 2020 (3 years and 11 months)Amsterdam, Netherlands- Enable rapid brand expansion at scale by adapting a global campaign toolkit.- Prepare, plan and launch the Booking.com brand in new growth markets Japan, China and Indonesia including bespoke, culturally localized creative materials for online and offline channels.- Promote brand awareness in new growth markets mentioned above.- Manage a cross-functional team (Communications, PR, Media, Social Media, Product Management) to create and launch a loyalty program strategy.- Build hypotheses and test creatives by analyzing research and data and by gathering input from local offices to boost customer acquisition by developing full-funnel, integration marketing communication strategies.- Monitor and analyze campaigns and brand performance to improve and optimize offline and online channels for website visits, bookings and incremental ROI.Result:- Achieved the highest conversion growth for Japan among all 43 markets in Booking.com and- Increased brand awareness by 35% across the APAC region.- Testing creatives and analysing data resulted in improving brand/ communication strategies that delivered a 50% increase in brand sentiment.- Implemented a loyalty program strategy (Genius program) that resulted in 20% increase in new registrations of users.- Executed campaigns across 31 markets, achieving #1 brand position in European markets (UK, DE, FR, ES, IT) and top-3 brand position in USA and LATAM as a result of adapting a global campaign toolkit.
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Education
- Master of BusinessRSM Erasmus University2014Master of Business Administration (MBA), marketing