About Sivamurugan
Salesforce Business Analyst & SAP Project Manager with 20+ years in IT. Expert in CRM, ERP, and process optimization. Skilled in stakeholder management, business analysis, and project delivery. Passionate about driving digital transformation and business growth.
Led multiple SAP Business One implementation projects, delivering them on time and within budget using structured 5/6 phase methodologies, ensuring successful adoption across diverse industries.
Enhanced business efficiency through Salesforce solutions by analyzing requirements, configuring workflows, reports, and dashboards, and user training that improved adoption and process optimization.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- Emerging AllianceSalesforce Business AnalystREAL ESTATEMarch 2023 - Today (3 years and 3 months)Chennai, Tamil Nadu, India• Analyzed business processes and requirements, translating them into Salesforce solutions that enhanced operational efficiency.• Configured and customized Salesforce to meet specific business needs, including workflows, reports, and dashboards.• Conducted user training sessions and provided ongoing support to ensure successful adoption of Salesforce solutions.• Collaborated with stakeholders to identify opportunities for system enhancements and process improvements.• Developed detailed business requirement documents (BRDs) and functional specification documents (FSDs).
- Emerging AllianceProject ManagerNovember 2019 - February 2023 (3 years and 3 months)Chennai, Tamil Nadu, India• Led multiple SAP Business One implementation projects, ensuring on-time delivery and adherence to budget constraints.• Managed end-to-end project lifecycles, from initiation through closure, for IT and business projects.• Defined project scope, goals, and deliverables, aligning them with business objectives and stakeholder expectations.• Collaborated with cross-functional teams to define project scope, objectives, and deliverables.• Managed project risks, issues, and dependencies, implementing mitigation strategies as needed.• Conducted regular project status meetings, providing updates to stakeholders and executive leadership.• Developed and maintained comprehensive project documentation, including project plans, schedules, and budgets.• Utilized SAP 6 Phase methodologies to manage project lifecycles effectively.
- Golden Kemuning IndustriesASST. Manager – WAREHOUSE.November 2018 - October 2019 (11 months)Malaysia• Warehouse inventory maintenance.• Implementation of 5S methodology.• Applying SOPs on material receiving (QUALITY / QUANTITY CHECKING).• MIS report preparation – (day to day stock maintenance, minimum and maximum order and quantity level maintenance)• Updating material Purchase, material transfer, material issue for production and finished goods received from production details in inventory software.• Dispatching materials for production against material request from production department.• Involved in plant management activity – (Administration, Accounts, & Petty cash).• Team Management and guiding them on their core responsibilities for the best accomplishment of company.
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Education
- Master in Business Administration (MBA)Annamalai University2005Master in Business Administration (MBA)
- Bachelors of Business Administration (BBA)Annamalai University2002Bachelors of Business Administration (BBA)