Description

I design and deploy end-to-end AI systems and automation architectures that solve real business problems.

Over 5 years, I've worked with 50+ organizations across SMEs, public sector, and enterprise environments. My approach combines system thinking, API-centric architecture, and hands-on implementation: I map the existing information system, identify the right integration points, and build scalable pipelines that connect your tools, your data, and your teams.

What I architect and deploy:

AI agent systems & multi-agent pipelines (38+ built and deployed)
Workflow automation & system orchestration (Make, n8n, Zapier)
API integrations & event-driven architectures
Business process audit & AI opportunity mapping
Data structuring, knowledge bases & RAG systems
Change management & team enablement

Technical environment I work in:

Make · n8n · Claude AI · OpenAI · REST APIs · Webhooks · Notion · Airtable · CRM & ERP integrations · WhatsApp Business API ·

My edge:

A solution nobody uses is worthless. With a 95% adoption rate across my portfolio, I bridge the gap between technical architecture and operational reality — working closely with developers, product teams, IT, and business stakeholders.

Industries: Enterprise · SMEs · Public sector · Marketing & Media · HR · Finance · Social economy

Languages

Arabic
Native or bilingual
French
Native or bilingual
English
Fluent
Spanish
Basic
Dutch
Basic

Workplace preferences

Remote only

Primarily works remotely

Yuki
Process & Implementation Architect
CONSULTING AND AUDITS
June 2023 - Today (3 years)
Antwerp, Belgium
Designed and orchestrated end-to-end implementation architecture for a SaaS platform across a portfolio of 50+ clients.

Mapped client information systems and identified integration points between Yuki and existing tools (CRM, ERP, internal workflows)
Architected and deployed a Notion-based process hub, centralizing documentation and reducing internal search time significantly
Overhauled onboarding architecture into a modular, case-based format — reducing support ticket volume and accelerating time-to-adoption
Produced and hosted live masterclasses and digital training assets for non-technical audiences
Achieved 95% adoption rate across client portfolio through a combination of system design, change management, and stakeholder enablement
REST APIs Architecture SI Claude Code Low-code Cloud Migration
Bpart
SaaS Implementation Specialist & Systems Integrator
PUBLIC SECTOR
April 2022 - June 2023 (1 year and 2 months)
Leuven, Belgium
Led end-to-end SaaS implementations for government and enterprise clients on a digital participation platform.

Configured and adapted the Bpart platform architecture for tailored deployment across public sector projects
Coordinated with Product and Support teams to migrate workflows, enhance integration features, and resolve systemic friction points
Led migration of help center infrastructure from Intercom to Crisp — including data mapping, content migration, and team onboarding
Delivered live demos and guided prospects through technical evaluation until full adoption
Solution Architecture Business Process Analysis System Design Automatisation intelligence artificielle
Krasniq
Operations Architect & Process Designer
CIVIL ENGINEERING
July 2020 - August 2021 (1 year and 1 month)
Brussels, Belgium
Designed and implemented operational architecture from scratch across 3 business entities.

Built CRM systems, workflow automation, and process documentation covering HR, Marketing, and Operations
Defined KPIs, tracking systems, and performance dashboards
Transformed fragmented, manual workflows into scalable, documented processes
Trained and enabled staff on new systems ensuring operational continuity and adoption
Transformation digitale Conduite du changement CRM Workflow automation Process Documentation