About Sofia
English
Native or bilingual
French
Native or bilingual
German
Native or bilingual
Experience
- Kingsmen AgencyAccount ManagerDecember 2022 - April 2023 (4 months)Dubai - United Arab Emirates- Serve as the lead point of contact for all customer account management matters.- Build and maintain strong, long-lasting client relationships.- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.- Clearly communicate the progress of monthly deliverables with clients.- Develop new business with existing clients and identify areas of improvement.- Prepare reports on account status.- Plan and create monthly deliverables for clients.- Keep accounts up to date with required deliverables on a daily basis.- Answering all client requests in a timely manner.- Liaise between the customer and internal teams.- Make sure clients receive requested products and services in a timely fashion
- FreelanceSocial Media ManagerJanuary 2022 - December 2022 (11 months)Dubai - United Arab EmiratesI manage various platforms for business that need to up their social media presence and help bring traffic to their sales.
- Nationwide Middle East Properties LLCSenior Sales AdvisorMay 2021 - April 2022 (11 months)Dubai - United Arab Emirates
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Education
- Visual CommunicationAmerican University in DubaiVisual Communication
- Bachelor's degree, Sound EngineerSAE UAE2022Bachelor's degree, Sound Engineer