About Soureen
English
Native or bilingual
Experience
- CognizantAnalyst – PMOSeptember 2016 - April 2018 (1 year and 7 months)• Project Management: Initiated, strategized, designed, implemented, and maintained project initiatives that adhered to organizational objectives, ensuring alignment with strategic goals.• Program Evaluation: Developed program assessment protocols, both formal and informal, for continuous evaluation and improvement, enhancing overall program effectiveness.• Solution Development: Managed business requirements gathering and designed functional solutions for projects, ensuring that business needs were accurately captured and addressed.• Productivity Enhancement: Leveraged knowledge of productivity and project tools, including Jira and the Microsoft Office Suite, to streamline project management processes and enhance team productivity.
- Netcom LearningAssistant Manager – Project ManagementJune 2023 - Today (3 years)• Strategic Alignment: Align product and technical roadmaps with overarching business goals, enabling the company to stay ahead of the competition and meet strategic objectives efficiently.• Client Relationship Management: Cultivate client relationships throughout project lifecycles, ensuring timely responsiveness and effective issue resolution to maintain high client satisfaction.• Cross-functional Communication: Provide clear and concise project status updates, fostering effective cross-functional collaboration and communication across diverse teams.• Team Mentorship: Mentor teams on Agile best practices, promoting continuous improvement and achieving project success.• Problem-Solving: Collaborate with core and execution teams to identify areas requiring escalations, and define corrective actions. Agile Methodology Implementation: Implement agile methodologies and utilize project management tools, increasing transparency and streamlining project delivery, resulting in a 15% boost in productivity. Process Improvement: Lead transformative process improvements, significantly enhancing project and team efficiency by achieving a 20% reduction in project completion times.
- Cloud That TechnologiesBusiness Analyst – Process Engineering, Automation and PMOApril 2022 - June 2023 (1 year and 2 months)• Stakeholder Alignment: Drove project execution aligning stakeholders across departments, ensuring project goals were met.• Team Management: Involved team members proactively in planning, decision-making, and execution efforts, fostering a sense of ownership and collaboration that improved overall project outcomes.• Process Enhancement: Fostered a culture of continuous improvement within the team, consistently advocating for and implementing process enhancements that resulted in significant operational efficiencies.• Task Delegation: Provided direction and leadership to project teams, delegating and allocating tasks for optimal performance. Team Collaboration: Partnered with cross-functional teams (product, business, data, risk management) to design and implement new processes, optimizing efficiency and effectiveness by 30%. Continuous Improvement: Championed a culture of continuous improvement within the team, proactively identifying and implementing process enhancements that led to a 25% increase in productivity. Customer Management: Assisted the Product Owner in managing customer expectations for project deliverables and maintaining effective stakeholder communications, leading to a 20% increase in customer satisfaction. Agile Application: Applied SCRUM/Agile methodologies to enterprise-level application development projects, streamlining workflows and improving project efficiency by 40%. Project Delivery: Ensured successful project delivery within scope and quality, maintaining a 95% on-time delivery rate.
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Education
- GOOGLE CERTIFIED PROJECTGOOGLE CERTIFIED PROJECT
- JIRA