Description

I help teams turn complex business needs into clear, testable requirements and smooth deliveries in Agile environments. I’ve worked on web applications, CRM enhancements, and microservices/API projects in banking contexts (incl. KYC), partnering daily with business stakeholders, architects, dev teams and DevOps to ship reliable releases.

What you get when we work together:

Structured requirements: workshops, user stories, acceptance criteria, functional specs

Backlog & roadmap support: prioritisation, refinement, scope control, stakeholder alignment

End-to-end quality: E2E/UAT preparation and execution, defect triage, release readiness

Delivery coordination: Agile ceremonies, cross-team communication, release management with DevOps

Documentation that engineers use: UML (class/sequence), process flows, data mapping

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

ING Belgique,
IT BUSINESS ANALYST
November 2024 - Today (1 year and 7 months)
Brussels, Belgium
Analyzed business processes to propose IT solutions aligned with stakeholder expectations Conducted Agile requirements elicitation and solution engineering in collaboration with solution architects, ensuring enterprise-wide architecture consistency Created and maintained UML technical documentation (class, sequence diagrams) Defined acceptance criteria for testing and validated deliverables before release Provided support to engineering teams during the development lifecycle.
ING
PRODUCT OWNER WEBAPP
February 2024 - November 2024 (9 months)
Belgium
Organized and led Agile ceremonies (daily stand-ups, retrospectives) to maintain velocity and quality Defined and prioritized the product backlog based on the strategic roadmap Wrote user stories and functional specifications in close coordination with front end/back-end engineers. Managed and executed E2E and UAT testing for high-quality releases. Oversaw release management in collaboration with DevOps teams, ensuring smooth deployments. Trained and supported end-users post-deployment, driving user adoption.
ING Belgique,
BUSINESS ANALYST - FUNCTIONAL ANALYST
January 2023 - February 2024 (1 year and 1 month)
Brussels, Belgium
Collaborated with IT, business, and architecture teams to develop microservices (API) for KYC (Know Your Customer) Performed E2E and UAT testing on new CRM functionalities, ensuring regulatory compliance and enhanced customer experience Drafted user stories and functional specifications, integrating continuous user feedback for iterative improvements Coordinated with DevOps on release management, aligning development timelines with deployment schedules