About Steve
Want to know how a simple change in oral care saved a hospital £400k/year? Or how using a Pareto chart eliminated hundreds of hours of unnecessary staff training? Or how kitting parts helped a manufacturer reduce lead time, boost efficiency, and win with customers and investors?
I use a people-first, data-led approach to Lean and Continuous Improvement. My work spans healthcare, manufacturing, and defence, helping organisations solve real problems and deliver lasting results—not just documented.
With 20+ years' experience leading improvement projects, I’ll help you:
✅ Create strategic roadmaps for growth and operational improvement
✅ Deliver measurable enhancements to products, services, and systems
✅ Solve core operational problems through root cause analysis
✅ Build team capability through bespoke training and coaching
✅ Restore clarity, confidence, and enjoyment in the workplace
Recent highlights:
- Designed and rolled out a bespoke CI training programme for a major defence firm (1,000 people trained by end of 2025).
- Worked with NHS hospitals to deliver frontline QI projects using practical tools like huddle boards and waste walks.
- Co-created video-first training with apprentices, now used across the shop floor to develop a culture of improvement.
- Received company-wide award for delivering measurable, people-driven change.
Services Offered
- Lean & Continuous Improvement Consultancy
- Staff Training (Lean, QI, Root Cause Analysis, 5S, Mistake Proofing)
- Strategic Process Reviews & Cost-Saving Projects
- Video-Based Learning Design
- Leadership & Culture Coaching for Operational Teams
If you want to reduce complexity, unlock team potential, and enjoy running your business again—let’s talk.
English
Native or bilingual
Can work on-site
London (up to 50km), Nottingham (up to 50km), Oxford (up to 50km), Leicester (up to 50km), Manchester (up to 50km)
Experience
- MBDAContinuous Improvement SpecialistDEFENSE AND MILITARYMay 2023 - June 2025 (2 years and 1 month)Bolton, United KingdomDesigned and rolled out bespoke CI training program set to train 1,000 employees by end of 2025. Produced video content, printed materials, and a follow-along book to support hands-on workshops. Mentored apprentices to become confident facilitators. The program earned CEO backing and a "Business Excellence" award for its impact on culture and performance.
- Buckinghamshire Healthcare NHS TrustOutpatients Transformation Programme ManagerMEDICALOctober 2021 - May 2022 (7 months)Stoke Mandeville, Aylesbury, UKThis role involves planning and coordinating a transformation project for the Outpatients department of the NHS Bucks Health Care Trust from October 2021 to 2022. The project scope covers process mapping, PIFU, partial booking, staffing transformation, and communications. Also responsible for organising staff listening events and leveraging six sigma and lean tools for data analysis to assist with decision making.
- Buckinghamshire Healthcare NHS TrustQuality Improvement SpecialistMEDICALJanuary 2021 - October 2021 (9 months)Buckinghamshire, UKThis Gig involved developing, implementing and maintaining an effective Quality Improvement (QI) strategy across an NHS trust. The role included creating and delivering compelling marketing materials, setting up QI huddles and utilizing growth-oriented training. The role also involved reducing pressure ulcers, cost efficiencies in lower leg treatments, implementation of mouth care routines, and creating a training classroom and video watched by 1200+ people.
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Education
- Batchelor of Engineering, Manufacturing Engineering and ManagementUniversity of NottinghamBatchelor of Engineering, Manufacturing Engineering and Management
Certifications
- Emerson Lean Champion Green BeltEmerson Electric Co.2008