About Therese
English
Native or bilingual
Experience
- Freelance.Compliance, Quality & Project Management AdvisorMEDICALJanuary 2017 - Today (9 years and 5 months)London, United KingdomSenior advisor to regulated organisations on governance frameworks, compliance operating models and ISO certification.• • Designed risk-based compliance and audit frameworks across legal and regulated sectors.• • Advised extensively on SRA Code of Conduct, client care, risk and controls.• • Delivered ISO 9001 , 14001 , 22301 , 27001 implementation, UKDIATF, audits and continuous improvement.• • Developed governance documentation, risk registers, policies and assurance programmes.• • Led audit teams providing impartial governance insights to senior leadership.• • Strengthened AML, sanctions, CDD/PEP, ABC, conflicts and onboarding controls.• • Supported UKDIATF audit and compliance for SaaS ID verification and PAS 1296 alignment.• • Delivered AgilePM-based operational and compliance transformation.• • SRA file review and complex case review; costing review.• • MDSAP / FDA / ISO 13485 / Medical Devices Class ll. IEC 62304; ISO 14791
- Institute Of Export & International Trade (IOE&IT)Senior Compliance Officer - ContractJanuary 2023 - January 2024 (1 year)Directed compliance governance, audit strategy and ISO certification for a national professional body.• • Led ISO 9001 , 14001 , 27001 implementation and audit readiness.• • Designed governance workflows, operational systems and assurance frameworks.• • Delivered OFSTED/OFQUAL compliance support across apprenticeships and training.• • Produced Board-level compliance, risk and audit reporting.• • Led creation of an industry Quality Standard incl. scope, KPIs, risk governance, due diligence and budget oversight.• • Established supplier audit criteria and multi-vendor governance.• • Developed governance documentation, risk registers, policies and assurance programmes.• • Led audit teams providing impartial governance insights to senior leadership.• • Strengthened AML, sanctions, CDD/PEP, ABC, conflicts and onboarding controls.• • Supported UKDIATF audit and compliance for SaaS ID verification and PAS 1296 alignment.
- LEXCEL. SGS UK LTDLead AuditorJanuary 2004 - January 2008 (4 years)Pacific Northwest, Cariboo, BC V0L 1H0, Canada• • Client auditing – local, national and international clients• • Client management / account management• • Leading and management of team audits – ISO 9001 & LEXCEL• • Team member on audits – ISO 14001 , 45001 and 27001 .• • Project and team management
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Education
- Systems andSystems and
- Agile Project Management (AgilePM)FoundationAgile Project Management (AgilePM)