Description

Are you looking for an IT professional who just gets things done?

I'm Thomas, I provide professional IT support and consultancy to businesses and individuals — making sure everyone has access to reliable, high-quality IT services.

My Story:

I started working in IT at 17 years old as a Support Engineer and within my first year I had already grown into 2nd and 3rd line support. From there I became a Project Engineer, handling the planning, execution and delivery of IT projects. Over time I grew further into a leading role where I acted as the link between the project and support teams, sharing knowledge, coaching and training colleagues. In 2025 I took the next step and started as an independent IT consultant to follow my dream.

That path taught me how to pick things up fast, adapt quickly, and take responsibility early. 7 years later, that's still how I work.

What can I do for you? :

Think of me as a strong all-round IT professional who knows his way around infrastructure, cloud, security and user support. And if you need someone who can also talk to stakeholders or lead teams, I can do that too.

Skills:

System administration — Windows Server, Azure, Intune, SharePoint
Network infrastructure — Unifi, Watchguard, VPN, VoIP, Network Security
3rd line support & complex troubleshooting (ITIL-based)
IT project management — planning, execution and delivery
Change management & process improvement
Application support & user training
Client & stakeholder communication

On-site or remote, across Belgium. Fluent in Dutch, French and English.

Industry field of expertise

Languages

Dutch
Native or bilingual
French
Fluent
English
Fluent

Workplace preferences

Can work on-site

Dilbeek (up to 50km)

IT-Hero
Founder & IT Consultant
DIGITAL AND IT
April 2025 - Today (1 year and 4 months)
Brussels, Belgium
– Freelance IT consultancy and support for businesses and private clients
– Full end-to-end project management: intake, planning and delivery
– Independent scheduling, client management and problem-solving
– Available for both on-site and remote interventions
IT-Consulting ITIL IT Project Management IT support IT Strategy
Lovatech
IT Consultant & Project Engineer
June 2022 - March 2025 (2 years and 9 months)
Zaventem, Belgium
– Led projects end-to-end: planning, execution and client communication
– Bridging role between support and project teams to improve knowledge sharing
– Discussed technical solutions and possibilities directly with external clients
– Coached and trained colleagues (team leader responsibilities)
Lovatech
IT Support Engineer – 2nd/3rd Line
September 2019 - June 2022 (2 years and 9 months)
Zaventem, Belgium
– Resolved complex technical issues for internal and external users
– Delivered training and support to colleagues and end users
– Dual learning: combined work and education from age 17
– Rapidly promoted to 2nd/3rd line support within the first year