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Tracy YoungTY

Tracy Young

Remote Administrative Support|Outlook, Scheduling

€250/day
Haarlem, NL
8-15 years

Average response time: 1 hour

About Tracy

I’m a reliable and detail-oriented administrative professional with several years of experience supporting busy teams and professionals. I help clients stay organised by managing inboxes, calendars, scheduling, CRM updates, and day-to-day administrative tasks — so they can focus on their core work.

I’m structured, discreet, and used to working independently with minimal supervision.

WHAT I CAN HELP YOU WITH

Outlook inbox and email management

Calendar and meeting scheduling

Meeting coordination and follow-ups

CRM updates and data maintenance

Excel support (lists, tracking, basic formulas, reports)

Document formatting and organisation

General administrative and back-office support

TOOLS & SKILLS

Microsoft Outlook

Microsoft Excel (basic to intermediate)

Scheduling tools (Calendly, Outlook calendar, Teams)

CRM systems

Microsoft Word & Teams

Google Workspace

HOW I WORK

Clear communication and quick responses

Respect for confidentiality and deadlines

Structured, organised approach

Available for ongoing monthly support or short tasks

I’m especially well suited for small businesses, consultants, and freelancers who need dependable administrative support without hiring full-time staff.

Remote support available in the evenings and on weekends.
Open to recurring monthly packages.

  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • ATG FOR ESTEC,
    CLEAN SPACE ADMINISTRATIVE ASSISTANT
    April 2025 - Today (1 year and 2 months)
    • ● Manage calendars, schedule meetings, and coordinate logistics for internal and external engagements.
    • ● Prepare and distribute meeting agendas, minutes, and documentation.
    • ● Assist in planning and executing Clean Space events, workshops, and conferences (e.g. Ecodesign Days, ISAM Days, B2B Networking Events).
    • ● Coordinate attendee registration, venue setup, catering, and materials.
    • ● Serve as point of contact for participants and support on-site logistics.
    • ● Maintain and update SharePoint sites and document repositories.
    • ● Support internal audits by preparing documentation and checklists.
    • ● Track access requests and maintain logs in Excel
    • ● Act as a liaison between the Clean Space Office and other ESA departments.
    • ● Draft professional correspondence and respond to inquiries.
    • ● Support onboarding of new staff and visitors, including ESA ID and badge arrangements.
    • ● Manage mission preparation and expenses via MAS
    • ● Maintain office supplies and liaise with facility services as needed.
  • HE SPACE FOR ESTEC,
    LEARNING & TALENT DEVELOPMENT ASSISTANT
    January 2024 - July 2024 (6 months)
    Assisting in the assessment and development of training programs for ESA employees
    • ● Organise course logistics (on site or off site) with appropriate partners.
    • ● Updating employee training records in appropriate ESA tools including HR Space and identify training requirements
    • ● Monitoring correspondence with staff members and external stakeholders
    • ● Administrating external training requests, including operations of L&TD activity - virtual training sessions, e-learning courses, short-term developmental assignments, on-the-job training, skill assessment
    • ● Updating course profiles, training catalogue and calendar
    • ● Compile training proposals, quotations, set-up requirements and to schedule courses on the various ESA sites
    • ● Prepare letters of agreement & data for Purchase Orders
    • ● Processing invoices and finance queries from contractors
    • ● Preparing L&TD related statistics from the HR-Space Learning Module or any other training database to feed annual training report
  • AMSTERDAM FASHION ACADEMY,
    ACADEMIC COORDINATOR
    July 2023 - December 2023 (5 months)
    Part-time position, coordinating academic activities, developing and implementing academic policies and procedures to enhance efficiency.
    • ● Assist with curriculum development and course planning
    • ● Organise and oversee academic programs, ensuring they align with institutional goals.
    • ● Collaborate with faculty and staff to maintain quality education standards.
    • ● Student Support and Guidance:
    • ● Monitor students' academic progress and provide necessary support
    • ● Develop and manage academic calendars, schedules, and records
    • ● Work with parents, teachers, and counsellors to address student issues
    • ● Update lesson content and instructional methods
    • ● Collaborate with faculty to conduct workshops and training sessions
    • ● Assist in selecting student leaders and managing student payroll
    • ● Collaborate with faculty and staff to address and resolve student academic issues

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Education

  • Glasgow Caledonian University
    2008
  • Project Management training
    Brightside
    Project Management training

Skill set

Categories