About Tracy
English
Native or bilingual
Experience
- ATG FOR ESTEC,CLEAN SPACE ADMINISTRATIVE ASSISTANTApril 2025 - Today (1 year and 2 months)• ● Manage calendars, schedule meetings, and coordinate logistics for internal and external engagements.• ● Prepare and distribute meeting agendas, minutes, and documentation.• ● Assist in planning and executing Clean Space events, workshops, and conferences (e.g. Ecodesign Days, ISAM Days, B2B Networking Events).• ● Coordinate attendee registration, venue setup, catering, and materials.• ● Serve as point of contact for participants and support on-site logistics.• ● Maintain and update SharePoint sites and document repositories.• ● Support internal audits by preparing documentation and checklists.• ● Track access requests and maintain logs in Excel• ● Act as a liaison between the Clean Space Office and other ESA departments.• ● Draft professional correspondence and respond to inquiries.• ● Support onboarding of new staff and visitors, including ESA ID and badge arrangements.• ● Manage mission preparation and expenses via MAS• ● Maintain office supplies and liaise with facility services as needed.
- HE SPACE FOR ESTEC,LEARNING & TALENT DEVELOPMENT ASSISTANTJanuary 2024 - July 2024 (6 months)Assisting in the assessment and development of training programs for ESA employees• ● Organise course logistics (on site or off site) with appropriate partners.• ● Updating employee training records in appropriate ESA tools including HR Space and identify training requirements• ● Monitoring correspondence with staff members and external stakeholders• ● Administrating external training requests, including operations of L&TD activity - virtual training sessions, e-learning courses, short-term developmental assignments, on-the-job training, skill assessment• ● Updating course profiles, training catalogue and calendar• ● Compile training proposals, quotations, set-up requirements and to schedule courses on the various ESA sites• ● Prepare letters of agreement & data for Purchase Orders• ● Processing invoices and finance queries from contractors• ● Preparing L&TD related statistics from the HR-Space Learning Module or any other training database to feed annual training report
- AMSTERDAM FASHION ACADEMY,ACADEMIC COORDINATORJuly 2023 - December 2023 (5 months)Part-time position, coordinating academic activities, developing and implementing academic policies and procedures to enhance efficiency.• ● Assist with curriculum development and course planning• ● Organise and oversee academic programs, ensuring they align with institutional goals.• ● Collaborate with faculty and staff to maintain quality education standards.• ● Student Support and Guidance:• ● Monitor students' academic progress and provide necessary support• ● Develop and manage academic calendars, schedules, and records• ● Work with parents, teachers, and counsellors to address student issues• ● Update lesson content and instructional methods• ● Collaborate with faculty to conduct workshops and training sessions• ● Assist in selecting student leaders and managing student payroll• ● Collaborate with faculty and staff to address and resolve student academic issues
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Education
- Glasgow Caledonian University2008
- Project Management trainingBrightsideProject Management training