Yu Gao

1.Responsible for the full life cycle management of key major customers, including Coca-Cola, ASUS Computer, World Wide Web, etc.;

2.Maintaining the client relationship with senior executives and key users, understanding their needs for financial products, grasping the direction of customized demands, and increasing customer recognition of products;

3.Understanding FBT and clients’ business logic, financial and peripheral systems, providing relevant solutions to help customers efficiently use Fenbeitong’s financial SaaS system to reduce repetitive labor and management costs;

4.Pulling the company's internal resources, coordinating product, R&D, business analysis, finance, and other departments to reach a consensus goal to meet customer customization needs;

2020.12-2021.2 Cowell Health Financial Transformation Project

1.Designing the specific landing plan of the financial sharing platform based on the detailed plan established by the financial sharing center;

2.Interviewing the head of the financial department of headquarters and key sponsors in charge of the future financial sharing center to participate in the design and construction of the basic business framework of the platform; organizing demand analysis meetings to understand the needs of key financial and IT users, dig into the specific details of the plan, and continuously improve the plan;

3.Outputting the functional requirements of the module in charge, and guiding the developers to realize the functional development;

4.Reshaping the plan and improving the process in response to the special needs of a small number of users;

This project helped me to understand the obstacles of financial reform more deeply, and how to solve the obstacles as a consultant

2020.3-2020.12 Panasonic China Financial Transformation Project

1.Conducting on-site surveys, combing Panasonic's financial status and identifying problems based on the survey results, benchmarking advanced enterprises, and proposing Panasonic's preliminary plans for future financial transformation;

2.Combining with the digital technology, making a preliminary assumption about Panasonic's financial transformation, and designing future financial modules to discuss how to use technology to upgrade;

3.Independently responsible for two business modules, leading the construction of unified and applicable financial services in each independent legal person company;

4.Designing the prototype of the future financial sharing cloud platform with the goal of improving standardization and efficiency; using RPA and other technical means to output IT high-level system functions, API, and other requirements;

This project helped me understand the financial area and how to restore a unified system under a loose management system

2019.12-2020.2 Air China E-Commerce Platform Project

1.Organizing e-commerce platform business and assisting customers in the online implementation of new business;

2.Connecting with developers and communicating business needs to them;

This project helped me understand the current status of e-commerce in the aviation industry and its upstream and downstream stakeholders

2019.6-2019.11 China Mobile Communications Group Co., Ltd. Supply Chain Implementation Project

1.Optimizing user requirements, writing functional requirements, designing specifications, guiding development, testing, and writing related test documents and operation manuals based on the existing business defects according to the customer's business needs;

2.Designing Kanban by using visualized graphics, which display the requirements of each module in the life cycle and supporting functions such as judging delays and reminders to support leaders in managing demand;

3.Helping project manager and BA leader track the whole process of BA team according to the project plan, assigning new demand tasks to each BA based on customer needs, identifying and addressing obstacles affecting project delivery, and reporting situation to project director;

This project helped me understand the overview of the digital implementation project. As a business analyst, I understand how to understand user needs and deliver the requirements to developers to achieve business development.

2019.4-2019.6 State Grid Hunan Electric Power Co.Ltd. Digital Transformation Project

1.Conducting business analysis, helping customers shape the eco-energy circle and find future supply-side, demand-side, third-party, and regulatory authorities, finding new business simulations that digital transformation can bring to clients, and proposing business innovations;

2.Writing business analysis canvases, positioning future To-B and To-C customers, and proposing relevant digital business innovations, including PC and mobile platforms;

3.Designing management cockpit prototypes which could help senior managers to manage and control business operations based on client management needs;

4.Integrating reports at various stages, identifying problems and correcting them according to project manager needs;

This project experience gave me a deeper understanding of the power industry, helped me understand how to plan digital transformation in the enterprise, and the impact of digital transformation on the organization, management, business, etc.