Description

I help organisations successfully plan and deliver digital transformation and organisational change initiatives with structure, clarity and measurable results.

Typical projects I support:

Digital transformation programmes
Organisational change initiatives
Process optimisation projects
Governance and operating model design
Cross-institution and multi-partner initiatives

I work remotely with clients across Europe and internationally, providing dependable project leadership in multi-stakeholder environments.

SERVICES I PROVIDE

PLANNING AND PROJECT SETUP

• Write business cases based on evidence and operational needs

• Turn approved business cases into practical project plans

• Create project delivery roadmaps and implementation plans

• Define scope, milestones and delivery timelines

PROJECT MANAGEMENT DOCUMENTATION

• Project plans and delivery schedules

• Risk registers and issue tracking frameworks

• Governance and reporting structures

• Stakeholder and communication plans

CHANGE AND IMPLEMENTATION SUPPORT

• Change management planning

• Transition and implementation support

• Process and workflow design

• Workshop facilitation and stakeholder alignment

PROJECT RECOVERY

• Review stalled or unclear projects

• Identify delivery risks and gaps

• Reset structure, priorities and execution plans

I am comfortable working across institutions, cultures and distributed teams, helping align stakeholders, clarify responsibilities and maintain momentum in multi-partner initiatives.

If you need a partner to drive transformation and keep projects moving forward, I’m ready to support you.

Industry field of expertise

Languages

English
Native or bilingual
Croatian
Native or bilingual
Serbian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

RMIT University - Education Strategy and Innovation
Senior Project Manager
EDUCATION AND E-LEARNING
January 2022 - October 2023 (1 year and 9 months)
Melbourne, Australia
Delivered university wide governance and education transformation, establishing new frameworks, practices and supporting policies to align curriculum, assessment and blended learning with long term strategic objectives.
Established governance and advisory arrangements, plus program level risk and issue management, to strengthen oversight, consistency and accountability across delivery.
Worked with academic and enterprise stakeholders to align delivery with institutional strategy, including review of cross college processes and development of improvement proposals to support adoption of new frameworks.
Conducted performance gap analysis and operational efficiency reviews of university timetabling processes, identifying improvement opportunities to support adoption of new governance frameworks.
Developed senior stakeholder reporting and decision support, including portfolio tracking and dashboards integrating schedule, risk and budget data to improve visibility and timely action.
Conducted comparative analysis of the Australian and European Qualifications Frameworks and prepared a report to inform cross jurisdictional qualification alignment.
Hitachi Constructions Machinery Australia
National Project Manager
RAW MATERIALS INDUSTRY
April 2014 - April 2021 (7 years)
Brisbane, Australia
Led end-to-end digital asset optimisation system projects from business case through deployment and customer support, delivering sustainable operational improvements in safety, productivity and sustainability.
Monitored resources, budgets and profitability to ensure return on investment and alignment with governance standards across multiple deployments.
Managed complex vendor agreements, strengthening governance frameworks and ensuring consistent service delivery against SLAs.
Maintained transparent stakeholder communication, escalating and resolving risks to minimise delivery impact and sustain executive confidence.
Drove change adoption across operational teams, building alignment and buy-in to ensure successful transition to new systems and processes.
Standardised implementation processes nationally, strengthening governance and consistency in delivery practices later adopted internationally.
Project Management Digital Transformation Cross-Functional Collaboration Change Leadership Stakeholder Engagement

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Master of Business Administration, Australia
Southern Cross University
2019
Specialized in Knowledge and Information Management, emphasizing knowledge systems, information governance, digital transformation and the strategic use of data for organizational performance.
Doctor of Philosophy
Southern Cross University, Australia
Doctoral studies investigating how organisations enable safe and resilient performance under operational pressure through leadership, culture and organisational design.

Project Management Professional
Project Management Institute
2012
Change Management Stakeholder Engagement Governance & PMO Practices Project Management Budgeting & Cost Control Contract Management Strategic planning Project Planning & Scheduling Benefits Realisation Risk Management
Lean Six Sigma Gren Belt
The Knowledge Academy, Australia
2020
Root Cause Analysis KPI Development Process Mapping Performance Measurement Continuous Improvement Lean Methodology Process Improvement Quality Management Six Sigma (DMAIC) Value Stream Mapping

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Digital Project Manager

Zeljko Deban

Senior Digital Transformation & Programme Leader

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