About Zeniliane
English
Native or bilingual
Experience
- São Gabriel da Palha City Hall (CASP - SGP)Intern and SecretaryJune 2014 - June 2016 (2 years). Direct assistance in face-to-face and phone service, ensuring efficiency and courtesy. . Organization and maintenance of document archives, ensuring easy access and consultation. . Typing official documents and memos, as well as coordinating the internal distribution of correspondence.
- MedSaude ClinicMedical Office ReceptionistDecember 2019 - July 2022 (2 years and 7 months)São Gabriel da Palha, ES, Brazil• Responsible for reception and operational coordination of medical activities, enhancing customer experience. . Maintenance of reception systems and technical support for computer maintenance.• Organization and execution of special events, participating in administrative and internal management routines.
- RG System - Software Technology -Technical Health Support - IAugust 2022 - January 2024 (1 year and 5 months)São Gabriel da Palha, ES, Brazil. Technical support to clients, focused on demands related to public health. . Humanized customer service through multiple channels (phone, chat - Movidesk, and email) ensuring efficiency and speed.
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Education
- Driver's License: Category ABDriver's License: Category AB
- Bachelor's Degree in Business AdministrationUniversidade Paulista (UNIP)2024Bachelor's Degree in Business Administration