About Zia
English
Native or bilingual
Hindi
Native or bilingual
Urdu
Fluent
Experience
- Indigo Airlines,HR Executive - OperationsOctober 2022 - November 2025 (3 years and 1 month).Coordinated manpower planning, shift rosters, and workforce allocation. Supported onboarding, induction briefings and policy orientation. Monitored employee performance and provided structured feedback to improve productivity. Maintained HR-related records, attendance data, compliance documentation, and reports. Coordinated training sessions on customer service, diversity, and regulatory compliance. Worked closely with operations, management, and external stakeholders to ensure smooth people operations.
- Indigo Airlines,Senior Executive - Airport OperationsAugust 2015 - September 2022 (7 years and 1 month)IndiaSupervised operational security teams in a 24/7 aviation environment. Managed Shift rosters and manpower allocation. Coordinated operations with ground & management teams. Delivered customer service excellence in high-pressure environments.
- Aknur Shipping,Deck CadetJanuary 2014 - January 2015 (1 year)İstanbul, TürkiyeAssisted in navigation monitoring, communication coordination, and operational documentation ensuring compliance with maritime safety standards.
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Education
- Master's degreeMaster's degree
- Master in Human Resource ManagementJAMIA MILLIA ISLAMIAMaster in Human Resource Management